Use of the company’s website and any of the services provided on it implies full acceptance of the terms and conditions set out in the privacy policy below.
A. DATA COLLECTION
In accordance with current legislation, we hereby inform you that the personal data requested in our forms will be included in a personal data file for which the company is the data controller and owner. Furthermore, by completing any of the forms with the personal data requested and agreeing to submit them, you expressly authorise the company to process or incorporate into its automated files the personal data provided via the aforementioned forms, as well as all data generated in connection with your participation in or use of the various services offered on this website.
Unless expressly stated otherwise at the time of collection, all personal data collected must be provided as it is essential for the management, maintenance and control of our contractual relationship. Failure to provide such data will result in the inability to process your request or provide the contracted service. Personal data will be collected exclusively for the purposes set out in this Privacy Policy.
The user must complete the forms with true, accurate, complete and up-to-date information, and shall be solely liable for any direct or indirect damage or loss caused to the accommodation provider or any third party as a result of completing the forms with false, inaccurate, incomplete or out-of-date information, or with information relating to third parties. You undertake to notify us of any changes to such details in accordance with the procedure set out in section 4.
B. PURPOSES OF DATA PROCESSING
The data provided will never be used for any purpose other than that for which it was provided, and will be deleted immediately once it is no longer required for that purpose, unless otherwise required by law.
With regard to the contractual relationship:
To manage the booking you make and process your application to register as a customer of the company, as well as the subsequent business relationship. Where necessary, additional data may be collected, such as the age of guests or health-related information, if this needs to be taken into account when preparing for your stay (baby cots, allergies, etc.)
To manage the obligations arising from the contracting of the services provided by the company.
To proceed with the collection of any amounts due in the event of a booking cancellation outside the deadlines, where applicable, set for this purpose.
With regard to the company’s legal obligations to disclose information to public authorities, regulators or government bodies, as required by law, legal regulations or regulatory obligations.
In the interests of the company: To carry out commercial and/or advertising activities or communications relating to products or services similar to those contracted with the company.
To conduct satisfaction surveys relating to the products and/or services you have contracted, with the aim of assessing your satisfaction with them, in order to improve the company’s services.
C. DESTINATARIOS
Conforme a lo establecido en el punto 2, la empresa podrá comunicar sus datos personales a las siguientes entidades:
Autoridades públicas, reguladores u órganos gubernamentales o jurisdiccionales en aquellos supuestos en que es necesario hacerlo por ley, normativa local o en el cumplimiento de obligaciones regulatorias.
Terceras entidades con las que la empresa pueda tener contratada prestación de servicios, a título enunciativo y no limitativo: asesoramiento jurídico y/o contable, empresas proveedoras de servicios tecnológicos, empresas proveedoras de servicios informáticos…
D. DERECHOS DEL INTERESADO
Los consentimientos prestados en los supuestos previstos en el presente acto podrán ser revocados por Usted en cualquier momento, a su simple solicitud. Las personas interesadas tienen derecho a:
Solicitar el acceso a los datos personales relativos al interesado
Solicitar su rectificación o supresión
Solicitar la limitación de su tratamiento
Oponerse al tratamiento
Solicitar la portabilidad de los datos
Para ello deberá de dirigirse a la empresa a través del correo electrónico que aparece en la web o por comunicación escrita y firmada (adjuntando copia del DNI u otro documento identificativo equivalente) dirigida al domcilio fiscal de la empresa ubicado al inicio de este texto.
Si considera que la empresa no ha respetado alguno de los derechos anteriormente mencionados, Usted tendrá derecho a presentar una reclamación ante la Agencia Española de Protección de Datos.
E. CONSERVATION
Your personal data will be retained for the duration of the contractual relationship between you and the company and for as long as liabilities may arise from the performance of that contractual relationship, as well as to enable the company to comply with other legal obligations.
F. SAFETY
The company has implemented the legally required data protection security measures and has put in place all the technical means and measures at its disposal to prevent the loss, misuse, alteration and unauthorised access to the personal data provided.
G. COOKIES
Through this notice, the company informs users that this website uses cookies when they browse the various screens and pages of the site. The cookies used by the company are stored on the user’s hard drive but cannot read the data contained therein, nor can they read cookie files created by other providers. The company uses cookies to recognise registered users and offer them a better, more personalised service. They are also used to obtain completely anonymous information regarding access data (date, time, frequency, etc.), to measure certain traffic parameters within the website itself and to estimate the number of visits, so that the company can target and adjust the services offered more effectively. However, users may prevent the creation of cookies by using the relevant option in their browser. In this case, the website will continue to function, but without the benefits of personalisation.
H. GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may disclose this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the processing of data or information by rejecting the use of cookies through the appropriate settings in your browser; however, you should be aware that if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes set out above.
I. AMENDMENTS TO THIS PRIVACY POLICY
The company reserves the right to amend its privacy policy at its discretion, or in response to changes in legislation or case law. Should the company make any amendments, the updated text will be published on this page, where users may view the privacy policy. In any event, the relationship with users shall be governed by the terms in force at the precise moment the website is accessed.